Frequently asked Questions

1. How do I book a luggage storage spot?

To book a storage spot, select the date, time, and number of luggage items you need to store, then proceed to payment. Your booking will be confirmed once the payment is completed.

2. Is payment required in advance?

Yes, payment is required before confirming your booking.

3. Can I cancel or modify my booking?

You can cancel or modify your booking within 12 hours before the storage date. After this period, changes may incur additional charges.

4. What happens if my luggage is lost or damaged?

We take precautions to safeguard your luggage, but we are not liable for any loss or damage. Please ensure your items are appropriately packed.

5. How do I contact customer support?

You can contact us via email at luggage5542@gmail.com or through the contact form on our website.

6. Is my payment secure?

Yes, we use secure third-party payment processors to handle payments, ensuring your financial information is safe.

7. Can I extend my storage time?

You can extend your storage time by contacting us in advance. Additional charges may apply.